Standard shipping typically takes 7–12 business days after processing. You’ll receive a tracking email when your order ships. Express options, if available, are shown at checkout.

Shipping costs are calculated at checkout based on your address, order weight, and selected method. Any free‑shipping promotions will apply automatically when eligible.

We ship to many countries worldwide. Import duties and taxes may apply depending on your destination and will be shown at checkout when available. Carriers may also collect these upon delivery where applicable.

As soon as your order ships, you’ll receive a tracking email. You can also find tracking in your account order history. Please allow 24–48 hours for the tracking link to start updating.

Please check with other household members, neighbors, and common safe‑drop locations. If still not found, contact the carrier with your tracking number to open a trace. If you need help after 48 hours, contact us with your order details.

We start processing orders quickly. If you need to change your address, contact us immediately with your order number and the correct address. If your order has already shipped, the carrier may not be able to reroute it.