Returns & Exchanges

How to start a return or exchange, eligibility and timelines.

What is your return policy?

Return unworn items in original condition within 30 days.

You can return unworn items in original condition within 30 days of delivery. Start a return from our Returns page. Refunds are issued to the original payment method once received and inspected.

How do I start a return or exchange?

Use our Returns page; have your order number and email ready.

Visit our Returns page and enter your order number and email to begin. Choose a return or exchange option and follow on-screen steps to generate your label (where available).

When will I receive my refund?

3–5 business days after we receive and inspect the item.

Once your return is received and inspected, refunds are processed within 3–5 business days to the original payment method. Bank posting times may vary.

Are return shipping costs covered?

Varies by reason and region; shown during the return flow.

Return shipping costs may vary by region and reason. Any applicable fees will be shown in the return portal before you confirm.

I received a faulty or wrong item.

Contact us with photos—we’ll make it right quickly.

We’re sorry about that. Please contact us with your order number and clear photos of the issue so we can arrange a replacement or refund as fast as possible.

Need more help?

Contact us and we’ll get back within 1 business day.